Many years ago, a friend bought a new van that was a lemon from the start. After numerous failed attempts to get the problems resolved, he was left with a lousy van and a lot of frustration. He painted the side of the car with proclamations about how it was a lemon and warning people to refrain from buying this company's vehicles. He drove around the country visiting many parks, monuments, and attractions. At each, he parked his van at the front gate, took a picture, and mailed it to the company president. After a few months of doing so, he received a brand new van!
