30 replies to this topic

[968forums]

When you receive a notification of an email from somebody at 968 Forums, you must respond to the original email, and NOT the notification. Responding to the notification only sends your response to the ADMIN, and not the intended recipient.

[flash]

This also applies to notifications of PMs.

[smshirk]

I think this is because of me. When it hit my Outlook MB it looked just like an ordinary email and allowed replies. I actually thought about it and figured the guy sent an email and a PM. I will pay more attention.

[flash]

lol - no - quite a few people have done this - i am working on what to do about the notifications saying something like "do not respond to this"

[flash]

there has been a recent influx of people responding to notifications that they have email - this is probably due to the increase in traffic

the point though is that this is not the email itself to which they are responding, and rather just the notification, and so the response goes to the admin, not the intended recipient

do NOT repsond to the notification if you want your response to go where you intend

[tamathumper]

Is there any way with IP.Board to set the "Reply To" address on the original e-mail to be that of the intended recipient, and not that of the admin? This page has a good example of the difference between FROM and REPLY-TO, albeit they are discussing bounces, but still it applies: http://stackoverflow...ply-to-and-from

...
2)The FROM address is the value actually found in the FROM header. This is supposed to be who the message is FROM. This is what you see as the "FROM" in most mail clients. If an email does not have a Reply-To header, then all human (mail client) replies should go back to the FROM address.
3)The Reply-To header is added by the sender (or the senders software). It is where all human replies should be addressed too. Basically, when the user clicks "reply", the Reply-To value should be the value used as the recpient of the newly composed email. The Reply-To value should not be used by any server. It is meant for client side use.
...

[flash]

not sure - it will be a part of a ticket i am preparing for today though

[Rap]

I notice I have a warn notice that is at zero percent. Can't say I have noticed that before. Read a thread that says lots have it, yet I don't see that. Have I or am I expected to be warned again?

[tamathumper]

I hope not because I've got the same thing!

[Rap]

I don't see it . Do you mean on this post bottom left corner?

[tamathumper]

You probably only see it on your own information block (which shows your name, avatar, membership level, number of posts, etc.), which is to the left of each of your own postings in a thread. I don't see a "Warn Level Indicator" on yours or anyone else's, but I see it on mine.

[flash]

correct, only you and moderators see it, and almost everybody is at zero

but this is way off topic

[flash]

We are sill getting an awful lot of people who are responding to an email they get notifying them that they have received a PM. This will NOT go to the intended recipient. It only goes to the ADMIN.

You must log in and go to your PM folder and respond to the PM if you want your message to go where it is supposed to.

[flash]

This continues to be a problem. I am still seeing a number of people responding to Notifications and not the actual mail or PM. This results in an email being sent to the Admin, then requiring an email to be written and sent to tell somebody that their message did not go where they think it did.

Please be sure you are responding to the actual PM and not the Notification email that is telling you that you have a PM.

You can change your Notification preferences in your settings panel.

[flash]

PLEASE TURN OFF YOUR NOTIFICATIONS IN YOUR CONTROL PANEL.


I CONTINUE TO GET PEOPLE RESPONDING TO WHAT MANY OF YOU THINK IS AN EMAIL FROM A MEMBER, WHEN IT IS ONLY A NOTIFICATION FROM THE WEBSITE THAT YOU HAVE A PM FROM THAT MEMBER.


YOU MUST LOG ONTO THE SITE AND RESPOND TO THE PM ITSELF IF YOU WANT TO ACTUALLY REACH THE INTENDED PARTY.

[Rap]

Perhaps the warning indicator for repeat violators!!!

[flash]

lol - might happen - the problem is that too many people don't read this thread and don't know about the problem - that is the issue with only using "view new posts"

[94SilverCab]

Actually, if you send out a warning, it trips an e-mail to explain why the warning was issued. We should issue a warning and as soon as the offender responds in the affirmative we can lower the warning. (I've only used the warning once, but that's how I remember it).

Just thinking out loud here,

Jay

[flash]

not necessarily a horrible idea, but as there have only been a few dozen of these things, i'd hate to send out 1800 emails to reach the few people who have done this

i am hoping that people read this, and it gets through - otherwise, i am going to have to figure out how to turn off everyone's notifications, which were set to "on" by default, and make them manually turn them back on

[Cloud9...68]

"You can change your Notification preferences in your settings panel."

Flash,

I dutifully went into my Setting panel, and selected "Notification Options" with the intent of figuring out what to change my preferences to, but I found an awful lot of "stuff" in there, most of which I don't understand what it does. Could you explain exactly what needes to be changed from what to what to help minimize the notification problem? I'll do it right away if it will help. Hopefully others will as well. Thanks.